We've done quite a bit of traveling with our young triplets (21 months) and this is by far one of the best rental companies we've ever dealt with. The service was very friendly and reliable. The travel beds for the kids and the linens were clean and in good shape. We also rented a toy basket. They gave us additional toys at no charge, the toys were age appropriate, very clean, and the batteries worked in all toys. Our kids loved the toys. All in all a wonderful experience.