I just wanted to let anyone who is considering listing an ebay item with this company that they might want to think twice. I emailed them with a question about a very expensive item that I was seriously considering as a purchase, and received a reply that showed no knowledge of the item and no desire to help. I followed up with another question and received no reply at all. I feel bad that someone could have sold their item if the company cared enough to answer my questions. I guess they figure it's not money out of their pockets, and I think whoever might consign with the company deserves to know my experience.