I chose Reputation.com because of the quality of the press articles they were mentioned in and how quickly I was able to speak to a live person to explain my situation. While there was an initial delay when I began the program, all my concerns were eliminated when my reputation advisor Kimani started overseeing my account. He was very responsive to my emails and I never felt rushed during our phone calls. Over the course of the next few months, the misleading link was pushed down from the first page of my Google search down to the sixth page. If a friend or family member needed the service, I would gladly recommend Reputation.com. I would tell them, "It works like they explained and please ask for Kimani--he'll take care of you."