Never going back there again. I bought my tires there and have trusted them since to do my oil changes and rotation. This last time was the final straw though. I did have to wait about 2 hours for the oil change and rotation which was no big deal, BUT then while my car is on the lift, this guy calls me up to tell me that I need a new serpentine belt because mine is cracking (which it was NOT because it IS new) and that I am low on brake fluid and it needs to be flushed as well (which was not true after I checked at home). I said no and sat back down. Well then I get my car back and while paying, I see a lug nut sitting next to my paperwork. Apparently the tech said it was stripped or messed up. Annoying but ok whatever. Oh, then he happens to mention that the tech couldn't reset my oil life and left it... for me to do. So I run over to Advance to get a new lug nut and it turns out that the nut AND the stud were both completely destroyed. Thanks Tires Plus for the $111 repair I had to pay for at Maxie Price.
Several days later I noticed something hanging down from under my drivers side fender.. got down for a closer look and the whole underside of my fender is completely destroyed. On my kind of car, this happens when the car is jacked or lifted improperly. THAT would explain the idiot behind the counter telling me how much trouble he had getting the lifts under my car. NOW, thanks Tires Plus for a $350 fender replacement (luckily I found a used one).
Never, ever will this place see me or my Saturn Sky again.