I just received a call today from someone asking for the number to my stylist because they notice that my hair always looks nice and my cut(s) are always excellent. So I gave her the number, but i had to look up the address which is when I stumbled acroos this page and read the reviews. All of them were excellent and accurate reviews until I read Andrea's from 2010. Well I would like to say, Kiki has been my stylist for 20 years. I love that she is not only a great stylist, but she actually cares about my hair. Most sylist/ salons will charge extra for every little thing when it comes to treating/caring for your hair, but if I'm not mistaken isn't a stylist SUPPOSED to make sure your hair is healthy without all the EXTRA costs?!!!!! Well If my hair needs to be deep conditioned, trimmed, treated, etc she just does it. For this reason, I plan to remain with Kiki for the next 20 years, God willing. So to answer your concern, Andrea, all the reviews you have read prior to yours and now this one are VERY accurate and true nothing suspect about them. However, everyone is entitled to their opinion and as you can see her business is till prosperous and booming every day.