This was the first time I've ordered from PosterGarden. I ordered retractable banners and table clothes for my employer. I was unsure how the process was going to work but my project manager walked me right through it. Of course I was nervous about how they would turn out due to a first-time order but I along with my coworkers and superiors are more than impressed with the finished product. They were very helpful and I loved the fact you get a picture of the product before it ships to ensure it is correct. I loved working with them and will defiantly do it again!