I ordered the Chloe women's beach cruiser from J bikes for my wife's birthday. I called them on Monday, the 25th to inquire about the experdite shipping to Arizona because my wife's birthday is on the 27th (in 2 days). I was surprised that Johnny (the rep) told me I do not need to pay extra for expedite shipping. He guarantees me that he'd ship the bike right away and my wife will receive the bike on or before the 27th. So long story short, I took his words and BAM...the bike was delivered on 27th at 11:30 am!!! My wife was so happy and in love her vanilla bike. She even went back to Jbikes website to purchase some accessories to match up her new bike. I really glad I made my choice with J Bikes for their honesty and outstanding customer service. If you want a quality and good price beach cruiser, I would recommend you to J Bikes.