Santa Monica, CA
The whole repair experience was great. I called on Saturday and left a message, the outgoing message was current, and let me know when I could expect a call back AND when they had availability in the next couple days. This was a very helpful and reassuring touch. My call was returned on Sunday. They correctly diagnosed the problem over the phone, and could have come out that day to fix, but due to my schedule we made an appointment for Monday. They came on Monday, and quickly fixed the washer for a very reasonable price. Very friendly and professional, they will be my first call for future appliance repair needs, I highly recommend.