Santa Ana, CA
I first spoke with Alvin on the telephone after calling numerous places I found online, and exhausting phone calls to Dealerships who quoted me unbelievably high rates for repairs I needed on my Mini's clutch. I called A's Garage, and spoke to Alvin. He simply alerted me to the possibilities my clutch might be facing and possible costs, options... He explained in advance what he would be looking for, and understood my interest and concern. He was able to check out my car, at a convenient time for me, and then make a decision for plan of action together. It was amazing to have someone to make a decision with! He ended up saving me more than Half the money I would have spent elsewhere. Months later, I suspected something was wrong with my engine, and was afraid to drive the vehicle, and was stuck far from his garage. He drove out to meet me and my car to take a look. He's a very helpful, and honest person, who understands his customers needs and predicaments. He will always find the problem, and have great suggestions. He always knows when something is priority to fix, and when something can last a while longer. I'm sticking to A's garage ! I've recommended A's garage to my coworker and he was equally thrilled when they serviced his used BMW.
I always have a great experience at this office. I highly recommend it!!! Great job Kim. I always enjoy my visit.