New York, NY
Overall, I was satisfied. After a few days of having a leaky washing machine I made a next day appointment with them, a technician came the next day and fixed the problem... he was also able to do some maintenance on my dryer and didn't charge anymore for it plus made some recommendations for keeping them in good condition. There rates seemed industry-standard (as I've used other services in the past) and would use them again. Hope this helps.