The office staff is always very friendly and helpful. There was no vet visit this time just getting a refill on meds.
As I emphasized in a personal email to Brad, his dealership and employees are by far the best that I have ever dealt with, and I have purchased many VW's over the last 20 years.
She welcomes absolutely everyone. Her team is positive, organized, yet very respectful & private. We know each person by name & give credit to their important role's individually. I enjoy going into the office, it feels like going home. A previous comment mentioned a small waiting room. The size of the premises is quite deceiving. There are actually 2 floors of offices, exam rooms, hospital=surgery & recovery rooms, the laboratory, & 2 waiting rooms (that are very comfortable, clean, modern, and welcoming). Dr. Arnold, the nurses, coordinator, & all seem to love where they spend each day. They very proudly gave us a tour. My husband & I have lived everywhere (he is an international airline pilot). We hold customer service/care as our highest regard. We are fair but strict evaluators. We are happy to write this rave review, grading Dr. Lori Arnold/CACRM 5 stars. She is the best of the best.
Such a great doctor! This was my second pregnancy and i wish i would've had my first with him. Extremely knowledgeable, very professional and the sweetest doctor ever!. His staff was great! They would always receive me with a smile and they made every visit easy and fun! .. All his girls are willing help and to go above and beyond for their patients...The whole office is great! They are highly advanced and up to date. Dr.Navi assured the safety of me and baby the whole pregnancy. His office is definitely the number one office. HIGHLY recommend =)
Dr. Smaili is very professional and the girls (sorry, could not remember their names) in the front desk are helpful, friendly and willing to help.
The staff is knowledgeable and helps me understand my insurance. I will drive the distance to receive my eye care here.