I came in to the showroom and all the sales staff was busy and I did not have the time to wait. Tom noticed I was leaving and walked out to my car and made time for me. He was outstanding. He knew I didn't have a lot of time and took very good care of me, answered my questions, gave me the best price with out me having to haggle. I appreciate his knowledge of the car I purchase. If I knew anyone looking for a Ford, I would send them to see Tom.