I really can't say enough about this company. I had 3 local movers come to my home for estimates before choosing IMS. Mike Lohner was the owner of this particular business, and he personally came out to my home to consult and give me an estimate. He was a total pro. It was a no-brainer to choose them, in my opinion. I not only had them move me, but also had them pack. I moved from a 4500 sf home to a 6500 sf home, about 15 miles away. They did this in 4 days. 2 days to pack, and 2 days to move. A pro crew, both the packers and the movers. I have never had a good experience in the past with movers, and have to say that this company was stellar. I asked them if I could review them, because I was so very impressed. I don't believe I have ever done that with anyone in the past. I highly recommend them and I read some negative reviews from the past. I have no idea what those were about, because like I said, my experience was 100 percent positive. I must add - when they were completely finished, they asked me to do a walk through, to make sure I was completely satisfied. Two days later the new owners of my house let me know that we left all the boxes in the pantry. I called IMS and told them - I know the pantry door was closed and I did not open it when I did the walk through - I had completely neglected that. I called IMS and they say "no problem", and sent some guys out to the old house to pick up the 25 boxes and they delivered them to my new house that very same day. How great was that? No fingers pointed - no arguments as to whose fault it was that the boxes were left. Just a "no problem - we will get those to you right away". That's what you call GREAT service. Use these people. You will not be sorry.