Each member of the staff at Ballantyne that I have dealt with are just wonderful! I had been through the program before (around 2 years ago) but fell back into my old bad habits and needed to get back on track. Everyone has been very supportive and positive, especially Kareena and James. I've been back on the program starting from scratch for 3 weeks now and have lost 10 pounds. I already feel better and have more energy and know that this time I will stay on a healthy eating plan for life!