I can say customer service is something these guys totally value. I needed to get some jewelry appraised so I browsed through Internet and came across NextPawn. The website was user friendly and the application was easy enough to complete. I was pleasantly surprised by their quick response and detailed information regarding the loan procedure. Their reps were prompt with the services and solved all the queries on phone leaving me thoroughly content and satisfied. The money got delivered into my account on the date they promised. I really could not have asked for a better experience. Thanks for taking this big burden off my shoulder guys.