Los Angeles, CA
Mechanic came out in a very cold Saturday morning to replace a broken spring. Every step of the process was a good experience. From the time I called in the repair to arrival took about an hour. He called me to verify the time of arrival. He was very pleasant and humorous over the phone. He promptly arrived at the time he said and explained to me the nature and cost of the installation. He quickly performed the repair and showed me how the door had been fixed and was operating better than before.