San Francisco, CA
The salon is cozy and neat and my stylist seasoned and good at what she does. My hair looks great. However, the business practices of the salon are questionable at best. As you come up the stairs you'll see much of the personnel on their phones. Also, I have a dispute about what I was quoted for the services and what I eventually paid. I had to send two emails and wait over a week for a response. The outcome has been less than satisfactory and I would say buyer beware: get your pricing up front and maybe even in writing. The lack of professionalism and responsiveness are what most mark my experience.