San Francisco, CA
My wife and I booked Bourbon street limo for our wedding. We paid for 3 hours; this included transport from the hotel we were getting ready to the church (individually), then transport from the church to the reception.
The limo arrived on time, and picked us up individually and delivered us to the church. The limo radio did not work and the window tint was beginning to peel from several of the windows.
After dropping us off at the church, the limo left. It was to our surprise as a newly married couple walking out of the church that our limo was gone. In essence we paid for 3 hours, but only got 1.5. We scrambled in the moment to get a ride to the reception to our own wedding and it was extremely embarrassing.
We called the following Monday to inquire about a partial refund and the company adamantly refused. Not accommodating at all and unwilling to correct their mistake.
CONSIDER YOUR SELF WARNED. DO NOT DO BUSINESS WITH THIS COMPANY.