I am a professional and I spend a great deal of time working toward better levels of customer service. This makes me appreciate the professionalism I have witnessed at Bailey Ford. My shopping experience was awesome and I felt like a friend after my first meeting and this all took place in their "old" showroom. I have since returned for service and discovered the new "Ford Store". The service gal was first class and explained everything available and allowed me to make an unpressured but educated decision about servicing my new Ford. I can only imagine that Ford Motor Company has allowed the Bailey organization this new facility from their dedication to awesome customer service all around. I don't typically gush about customer service in the North Country but this team of people is top notch and their "new digs" is a masterpiece. Thank you Bailey for bringing this.