Acting on a recommendation by my corporate attorney, I contacted Ms. Wong to handle my H-1B visa. She counseled me to file an L-1 rather than H-1B as according to her it was more appropriate for my situation, so that is what I did. The initial consultation with her left me full of confidence - she said my case was a simple one, and that there would be absolutely no issues, that she handled cases just like mine "every day." She gave me every impression that what I was doing was an walk in the park for her, and that she would have it completed without problem.
I supplied to her paralegal the information required for the application forms, My first indication of trouble should have been when I was sent the forms to check and sign: there were multiple errors in the information that had been filled out, not to mention multiple spelling mistakes! I could have done a better job myself. I attempted to contact the paralegal, and got no response for several days. I tried contacting Ms. Wong, and my call was not returned. Finally the paralegal responded and I voiced my concerns. She said she would correct it and create new forms, which she did. The new forms also had spelling errors, which I again corrected and sent back. I began to have misgivings about the care and attention being given my case.
Over the next few months after the forms were submitted, I tried contacting the paralegal for an update. No calls were returned. Eventually I was told that the original paralegal had left the firm, and that my case was being handled by a new paralegal. This new person had no clue who I was or anything about my case. Eventually I was told that they had "lost some of my paperwork" but that "everything was still progressing normally."
I was issued an RFE (request for evidence). I called and talked to Ms. Wong, and she blew it off as "standard procedure" and passed me off to the clueless paralegal. I assembled the materials required and forwarded them to the paralegal. These materials again were put together by the paralegal in a sloppy, careless fashion with multiple mistakes, and again I felt I could have done a much better job myself.
A couple of months later, I received a denial from USCIS. They stated that my case was not appropriate for an L-1 visa. I called Ms. Wong, and after a couple of days finally got a call back from her. When I told her what was on the denial, she stated that that I should have filed for an H-1B instead (which is what I originally requested). I asked then why she told me to instead file for an L-1, and she denied ever telling me that. She was very short and brusque on the phone with me. She then actually counseled me to commit immigration fraud, telling me "you should go marry your girlfriend so you can get into the country." When I told her that this was not an option, and asked what other option she could suggest, she said "I think perhaps you would be better off finding a different attorney, you might have better luck with them."
$6,800 in legal and filing fees and five months of my life down the drain, and when things didn't turn out as rosy as Ms. Wong told me they would, she first gave me advice to commit fraud, and then dumped me as a client and told me to go elsewhere.
This is precisely what I did, utilizing a different immigration firm in Cleveland, who successfully (and quickly) submitted my H1-B visa. He looked at the work Ms. Wong did on my case and called it "shoddy." He also told me had I followed her advice and attempted to "marry my girlfriend to get into the country" that I would likely have been charged with fraud.
Ms. Wong has accolades and awards, and lots of positive PR skills which garner her lots of press, but when it comes down to actually practicing the law she advertises, she is a terrible attorney, and in my opinion, one with very poor professional ethics. Her associates are incompetent and uncaring. She is all smiles and sunshine as long as your cash is heading her way, but as soon as things aren't going as smoothly as you expect, everything changes and she doesn't have the time of day for you. I would highly recommend you go elsewhere.