San Francisco, CA
I just bought a 2015 Honda Crosstour and I love my new car! The process was so easy. I found the car in their inventory on the internet. It was the exact color and model that I wanted. I put in my information online and received a call the next morning from a dealer. He was not pushy at all. We set up an appointment for me to test drive the vehicle the next day. That night before he left for the day, he sent me an email just to update me that the vehicle was still there and that he would have the vehicle warm and ready to go for my test drive the next day. When I got there it was already pulled up front for me. After I drove it we went inside and he came back with the financing numbers. I was already pre-approved and ready to go with my bank, but I want to see what he could do for me. He beat my bank's interest rate. I asked him if he could do a little better on the price for me. He went back to talk with the finance guy and came back with a great deal. I am very happy with the entire process and the customer service I received. And my car is awesome!