This is not your Grandad's Potters. They used to be a good and reputable business. Not anymore.
We had done business here for over 20 years. Now they have changed owner/manager, or perhaps just got greedy.
What a bunch of rip-off artists! I had a "Check Engine" light. Potter's wouldn't work on my car until they had done their own diagnostic which was NOT applicable to the work. The diagnostic cost $50. They said I needed a new EGR valve.
$400+ later my wife picked up the car and it had the same "Check Engine" light on. When I asked them they said it must have happened between their shop and my house. BS! When I asked to see the old EGR valve they said they had thrown it away. When I asked to see the computer printout they said they didn't keep those.
They then said they needed to do another diagnostic (Another $50!)
I had my doubts they did anything at all so I took it to another shop. They said all I needed was to tighten my gas cap and blow out some sort of EGR exhaust line!!
Stay away! Stay far far away!