Office staff are mostly morons. Every time my pharmacy faxes a refill request, no one knows anything about it. They faxed one on Saturday. I called pharmacy this morning and they had not heard anything. I called doctor's office and they had no record and sent me to their medication manager's voicemail. I left specific info and got no answer. I called back 5-6 hours later and the woman I spoke to asked what medication. I told her. She asked about the wrong medication.. I told her NO, and gave her the correct medication AGAIN. She assured me they would call it in. I checked the pharmacy later in the day and they called in the WRONG MEDICATION! Really????? I LOVE my doctor but ever since he went to THIS office , I have had all kinds of problems with the staff.