I've been seeing Doctor Werntz for about 21 years now and have never been disappointed in the care I received. Even when I see him only once a year, he always remembers things we have discussed during earlier exams and asks how I'm doing with genuine interest. Great doctor and all around great guy.
"The WORST car buying experience I've EVER had by far!!!"
DO NOT trust this dealership - especially when it comes to the value of your trade in or with the old "bait and switch" routine, or really in any way - they are incredibly deceptive. I traded a 2006 Chrysler 300C totally loaded with 77,100 miles and in near perfect shape. We looked at a different Taurus than the one I had inquired - they said it was out for the afternoon. The one they switched me to was the SE, which I had done no research (as opposed to the Limited they had). My salesperson didn't mention that they were only allowing $5,000 for my trade until we were well into the financing of the newer Taurus - the way she stated it, I was confused as to what she meant until I went into the finance managers office where I was stunned by this information. I went ahead with the deal assuming they knew something about the re-sale value of the Chrysler that I didn't. Well, much to my surprise and dismay, less than a week later I see my old Chrysler for sale on their website for $11,400 stating what an incredible car it is and only one owner - they knew I was the second owner just looking at the paperwork I filled out as well as by reviewing the CarFax. When I called to inquire how my $5,000 car had jumped to $11,400, I was told they had put $7,200 into preparing it for resell - PLEASE!!! Total bull - car dealerships send cars to auction that require that kind of reconditioning - plus it's absurd and offensive to insult my intelligence in that manner - they took a $5,000 car, knowingly spent $7,200 on it and have it showing as a special on there website for $11,400 - $5,000+$7,200=$12,200 - so which do you think, they are compulsive liars or just plain stupid? I had also recently had my car appraised for two minor body repairs (scratches and a keying) and new tires, no mechanical work was needed for a maximum of $1,000 to $1,200 and that's with the highest quality tires. The dealership is totally unwilling to try to make things right with this deal so this will be turning into a legal matter tomorrow. To top things off, they are and were aware at the time that I am living on disability income and how difficult it is to make ends meet. This dealership is incredibly untrustworthy as well as unethical.
PS It's funny how they can be so callous and uncaring and the minute they see you've posted negative reviews they call you up with a nicer attitude and a whole new batch of lies - sorry Leif, I'm just not that stupid and I've discovered what type of people work at your dealership. See you in court!
Quality of Work: n/a
Friendliness: good but apparently not genuine
Pricing: Massively ridiculous devaluation of my trade-in
Overall Experience: Horrible
I Recommend This Dealer: No, never!
Employees dealt with: Lucy Tornay, Ryan Fisher, Christopher Yuten, Chris St. Clair