Jim Kennedy ..
Ben was very patient and thorough explaining the technical details of the Volt and the choices available on the lot. All of the other people I dealt with were similarly helpful and professional. When I got home I discovered a missing manual, and I texted Ben who said he would put one in the mail immediately. The only issue I can come up with is very minor. When the car was delivered, it was not freshly washed and the trunk needed to be vacuumed. Of course this could have been my fault as I live in Payson and was anxious to get on the road. Overall, a very satisfying experience and I will be bringing my car to Courtesy for service, even though it requires a significant drive. Thanks to all.