I would give them less than one star if I could. I called a week ahead of time and told them I wanted to see how much work was needed on my car, or should I get rid of it. They told me to bring it in at 7:30 am on Wednesday and "you might have to wait at a coffee shop for a couple hours or something." So I did that. And when I returned after a couple hours they told me they hand't even looked at it yet!