Keego Harbor, MI
Initially seemed like a great company. Lonnie came out two times over two years. First experience was great. Did the job I expected and cleaned up appropriately. This year called them again and they came out while I was at work. Realized that they had missed a bunch of bushes and didnt clean up after one tree that they trimmed when I got home and called Lonnie to let him know. Lonnie told me they would be out the following day because they had another job near me and they would finish up. He told me, "dont touch anything, we will fix it" and was apologetic. Now its been over two weeks and after 4 calls to the office it is clear they have no intent to come out and finish the job. Great customer service upfront but clearly no genuine care or concern for providing a quality service and taking care of their customers, even with the owner of the companies promise to rectify a mistake on their part. When the owner of the company cant stay true to his word it isnt hard to believe some of the other reviews posted on this company. Avoid!