Northwest Pediatrics And Adolescents

★☆☆☆☆

About Northwest Pediatrics And Adolescents

Categories
  • Ophthalmologists
  • Pediatricians

Health & Medical

Health & Medical
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Jaime E. Ramirez, MD

1111 West 34th Street Austin, TX

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Austin Ear Clinic

12319 North Mopac Expressway Bldg C #300 Austin, TX

Rania O. Benhammou, MD

  • Pediatricians
Rania O. Benhammou, MD is board certified in Pediatrics and has 18 years of experience.
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Beware of this pediatric group! Dishonesty among doctor/staff member and Ridiculous protocols (dealing with a sick doctor during our appt).
Our family just moved out of state to Austin and needed to quickly get an appointment for our daughter's 15 month check-up. Unfortunately, I didn't have all my records at this office (it was the end of December), but they accepted me for the well baby check-up, but refused to vaccinate my daughter without her shot records (understandable). I know my insurance is a bit finicky, so I specifically asked if I would get charged for returning to just get her vaccines and was told "no" since it would just be for vaccines. A month later, I get a bill - for an office visit, even though I specifically asked if I would get charged for returning. Unbelievable!! I spoke with the office manager who kindly told me she would look into the situation. I was called back a week later (after multiple calls to follow-up) and they played the 5th and told me the charge was what it was and that's that. I can't believe that after proactively asking about being charged I was told one thing to my face and was told another later on. I can't trust a group like this. I don't have the money or time to spend with a dishonest group like this.

One other note. I did take my daughter to a sick baby appointment and while there, the doctor seeing my baby was wearing a face mask because SHE WAS SICK HERSELF!!!! How horrible to go to the doctor with an already sick baby and get greeted by more germs and a doctor who scared my baby with an awful face mask!

Don't waste your time here.

1
★☆☆☆☆

Beware of this pediatric group! Dishonesty among doctor/staff member and Ridiculous protocols (dealing with a sick doctor during our appt).
Our family just moved out of state to Austin and needed to quickly get an appointment for our daughter's 15 month check-up. Unfortunately, I didn't have all my records at this office (it was the end of December), but they accepted me for the well baby check-up, but refused to vaccinate my daughter without her shot records (understandable). I know my insurance is a bit finicky, so I specifically asked if I would get charged for returning to just get her vaccines and was told "no" since it would just be for vaccines. A month later, I get a bill - for an office visit, even though I specifically asked if I would get charged for returning. Unbelievable!! I spoke with the office manager who kindly told me she would look into the situation. I was called back a week later (after multiple calls to follow-up) and they played the 5th and told me the charge was what it was and that's that. I can't believe that after proactively asking about being charged I was told one thing to my face and was told another later on. I can't trust a group like this. I don't have the money or time to spend with a dishonest group like this.

One other note. I did take my daughter to a sick baby appointment and while there, the doctor seeing my baby was wearing a face mask because SHE WAS SICK HERSELF!!!! How horrible to go to the doctor with an already sick baby and get greeted by more germs and a doctor who scared my baby with an awful face mask!

Don't waste your time here.

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