Northwest Behavioral Medicine

★☆☆☆☆
  • 108 Margaret Ave NE

    Marietta, GA 30060

    Map & Directions
  • 770-422-2009

About Northwest Behavioral Medicine

Categories
Hours
By appointment

Health & Medical

Health & Medical
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★★☆☆☆ Daniel C. Jay, MD

  • Psychiatrists
Daniel C. Jay, MD specializes in Psychiatry and has 17 years of experience.

Michael D. Banov, MD

  • Psychiatrists
Michael D. Banov, MD is board certified in Psychiatry and has 28 years of experience.

Rhonda G. Mcmillian, MD

  • Psychiatrists
Rhonda G. Mcmillian, MD specializes in Psychiatry and has 26 years of experience.
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My, my... where to start. I really really tried to make it work at this office because changing therapists / doctors is a real pain. First of all the front office staff. To say they could care less would be an understatement. Most of the time they act as if they are doing you a favor by helping you make an appointment etc. Once you get past that joyous experience there are the doctors. To be fair mine was not all that bad but the system works against them as well as the clients. I understand that a business might need to charge a client who misses an appointment but I didn't even have an appointment on the day they charged me for! The front office staff (the ones who care so much) told me earlier in the month that they had canceled that one and made another for the next month. How is that my fault? The I get a bill for $85!! Are you kidding me?? The final straw is if you need medicine before your appointment time. I couldn't get a new appointment (after the fiasco with the "missed" appointment) for two weeks - no surprise there. The bad news is that my meds ran out in three days. A normal office would (and others have in the past) call in a few pills or an entire prescription to hold you until your appointment. NOT Northwest Behavioral Medicine! If a doctor does call in a prescription for you - and it's totally up to their discretion - they charge you $20 per script as a penalty. That's more than my copay!! Looking back I saw the writing on the wall, the red flags, etc and I chose to keep giving the benefit of the doubt. Lesson learned. Do yourself a favor and KEEP AWAY FROM NWBM!

1
★☆☆☆☆

My, my... where to start. I really really tried to make it work at this office because changing therapists / doctors is a real pain. First of all the front office staff. To say they could care less would be an understatement. Most of the time they act as if they are doing you a favor by helping you make an appointment etc. Once you get past that joyous experience there are the doctors. To be fair mine was not all that bad but the system works against them as well as the clients. I understand that a business might need to charge a client who misses an appointment but I didn't even have an appointment on the day they charged me for! The front office staff (the ones who care so much) told me earlier in the month that they had canceled that one and made another for the next month. How is that my fault? The I get a bill for $85!! Are you kidding me?? The final straw is if you need medicine before your appointment time. I couldn't get a new appointment (after the fiasco with the "missed" appointment) for two weeks - no surprise there. The bad news is that my meds ran out in three days. A normal office would (and others have in the past) call in a few pills or an entire prescription to hold you until your appointment. NOT Northwest Behavioral Medicine! If a doctor does call in a prescription for you - and it's totally up to their discretion - they charge you $20 per script as a penalty. That's more than my copay!! Looking back I saw the writing on the wall, the red flags, etc and I chose to keep giving the benefit of the doubt. Lesson learned. Do yourself a favor and KEEP AWAY FROM NWBM!

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Northwest Behavioral Medicine Office Locations:

770-422-2009

108 Margaret Ave NE

Marietta, GA, GA 30060

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770-422-2009

11755 Pointe Pl # A1

Roswell, GA, GA 30076

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