|
|
By Marilyn T.
If you ever need help with installing anything, or fixing something, or building something, this is the store to shop at. The staff is always knowledgeable about their products, and are more than willing to help you find what you need. If you know what you need, go to Home Depot, but if you need help figuring it our, go to Ace!
|
|
|
By Joe K.
Ace hardware is a staple place where you can easily find, and be helped to find, a right tool or part. Although they don't have everything, they have a lot of useful hardware parts.
|
|
|
By Julie J.
Who needs home depot when Ace is in town. Nice staff always available to help find that strange item on your list. Always willing to discuss your project and give you ideas. Nice store and nice employees
|
|
|
By Tracy R.
I found these guys to be the most helpful! Not only that but they go above and beyond to make sure you have what you need! It's got a real ol' fashioned feel to it and everyone there has helped me out. I bought an old fixer-upper house, and they haven't disappointed me yet with the help or the quality. Keep it up, guys. Good work. My dad and I always check with y'all first on everything we need for the house and garden.
|
|
|
By Kathy A.
Ace Hardware in Lafayette is the worst hardware store in the area. I've had several bad customer service experiences and kept going back because the store seemed clean and organized enough and I thought I had just had bad luck.
I selected a paint with color to mix and spent 10 minutes waiting on someone to help mix the can. Finally, someone came by and said they weren't supposed to still be there but they felt bad for me and would help me out. I showed him the color and the paint and he mixed it. The paint didn't look right after the first mixing. After the second mixing the guy tried to tell me it was o.k. It wasn't. Then he tells me that particular color won't work with that brand of paint. He could have told me that 45 minutes before when I first picked it out!
My husband bought a lightbulb there and we took it home to plug in. It didn't work. We brought the lightbulb back and on the way in my 3 year old fell and scraped his knee in front of the door. I immediately spoke to a woman at the cash register and told me about the light (which she couldn't help me with...) and I then asked about a bandaid and some medicine to help fix the bleeding knee. She was nice enough and took me to a back hallway. We waited for awhile and she came back with a bandaid, no medicine (not a big deal, but not what she said she would do to help me out.) I went into the restroom to wash it off and he was being brave, but it still stung. So I went back to the front of the store to get the lightbulb replaced and to see if she could find someone to help. She was on a personal call and told me to get this guy in the back to help me. I went back to the man behind this desk and he was laughing with another customer. I guess he had to help take something to this guys car and told me he'd be back in a bit to help me out. At this point I'm fuming because I just needed to replace a stupid lightbulb (and I had looked everywhere in the aisle with lightbulbs and couldn't find an
PROS: Clean restroom, clean store
CONS: customer service, stock low on a lot of things
|
|
|
By C A.
As they say "Ace is the place" and it truly is. My husband always thought they had everything anyone might need or want. He loves this store,plus it is owned by friends of the family.
PROS: A friendly place!
CONS:
|
|
|
By rebecca p.
Clean store with staff who are knowledgeable. Easy to locate items in store. The store is well stocked. Nice to find cleaners to hardware. Fair prices.
PROS: Well stocked.
CONS: In a corner of a shopping store, you could miss them.
|
|
|
By Ben K.
A mom-and-pop Ace hardware store in Newbury Park. They carry a little bit of everything -- a little pricier than the Home Depot down the street, but despite the small size they have a much wider range of hardware. I prefer going to this store instead ofthe giants because they seem to carry the better quality tools and equipment, plus have many of the smaller things (bolts, nails, etc.) which are hard or impossible to find at the big stores.
|
|
|
By carolina D.
Great store family based in bethlehem with a long trayectory and lot of products
The Staff is absolutely amazing and very helpful, prices are just fine.
|
|
|
By Taylor M.
What can I say, we love this store. Its old school and service is always great at Ace Hardwares everywhere. The staff is always so knowledgeable and friendly. The prices are competitive and there's always some odd great finds in this store.
|
|
|
By Dawn A.
This store has been in business for a long time and it is stilling going. It is your average hardware store that has all you need and then some. The service is friendly was willing to help you immediately
|
|
|
By Mary K.
This family owned store is fun to shop in & even has feed & hay. It is surprisingly well stocked otherwise too. I've always found them to be especially helpful with my, "how to" questions and they treat their customers with a hometown warmth.
|
|
|
By Mills M.
Bar none Greg the owner and his clerks are the best. Very rarely is he short of solutions! Rental and repairman Richard in the back, never lacks and always knows his equipment.
|
