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By Sarah S.
Are you like me and love a good story? Well, this is the store for you! You stroll into this clean, well-organized book store, glancing right and left. They are everywhere....2 stories of them. If you can't find what you are looking for here, then the book simply hasn't been written yet.
It's a great place to also take your kids. They have story reading for children ages 3-6 at 11 am. What a way to instill the love of the written word into a child.
And if you just want to sit and read awhile.....there is that too. Pleanty of comfortable chairs with good lighiing. What are you waiting for? Go buy a book today!!!
PROS: Plenty parking. Story hour for kids. Spacious, clean store.
CONS: Sometimes the prices are a bit high.
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By Timmy N.
This book store is the best around here. If you need any book you can find it at this store or they can order it for you. Plus you can read the book at the store as long as you keep quiet they'll let you stay. They won't say anythin to you and let you read all the book you want. Remember this store is the biggest and the goodest store all in boston. So if you need a book come here in down town boston.
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By Andi B.
This location always has a nice selection of sale books and the books are always kept neat for viewing. The selections on display are the hottest and newest items out and easy to find. The staff is eager to help and always willing to go the extra mile.
The childrens sections is so great for the kids. They have a train table and story times for the little ones.
We enjoy this store even for browsing
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By Denise K.
I am an avid reader, so I am always looking for the next bestseller, but Barnes and Nobles has the largest selection of different types of magazines of anybody, which makes me a happy customer.
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By liz p.
I never have written a review before- but in my quest for my a customer service book at Barnes and Noble I had to experience terrible customer service.
The workers at B and N were not only juvenile but also unhelpful. I went to the counter to search for my very much needed book and all I got were quip, smart remarks from the employees especially- Casey. Casey was the woman who looked like she was the one to go to help find the book however in her sweatshirt and gray not tailored pants- I beg to differ. She not only was very short and upon finding that the book I wanted was not there this was the extent of her service. When I asked to hlp find the book they( her and the others) made smart remarks to find it with in 50 miles from the store. Then I asked if she could possibly give me another book store that may have my book- her remark "You could try Borders, but they will ignore you!" How unprofessional can you get. I just want the manger of the store to please read this and try and train his staff on how to answer questions professionally and appropriately.
I will think twice about going back to that B and N
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By Jasmine E.
This is a good place to just relax, and read a really great book. I find every book I need here and the prices are dirt cheap. The staff is very kind!
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By Khanh N.
Barnes and Noble is one of my favorite places. My niece and i love to buy books from here or just to sit here and enjoy a cup of coffee. Never had a problem with them from all the Many years of going here. Their books are in excellent quality, low prices, & very service. I find them very reliable and very helpful.
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By Faetra P.
Shopping in this store has to be one of my favorite activities. Not only is the selection great, the sales people helpful, and open until 12AM, but the cafe as well as the rest of the store is totally student and reader friendly, so you can go there to do research and get a cup of coffee
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By Karmen B.
I've been to Barnes & Noble twice. Both times I entered the store and went straight to the information desk to get some specific information. The first time, the information desk personnel were too busy chatting amongst themselves to help. The second time I was 'pointed' to the children's area help desk, because I had a question about the stocking of a specific children's book. Although the children's section has there own help desk, I felt that the information desk that is located just inside the front door could be staffed with more courteous personnel.
PROS: Well stocked shelves, great bargains
CONS: Information desk personnel could be more helpful
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By Celeste C.
I purchased two books here, and the employees were so nice and welcoming. I was able to come in and find the books I was looking for very easily. They made the experience awesome.
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By Cinnamon H.
Barnes & Noble is one of my favorite book stores. It almost always had what I am looking for. It is always clean and well lit. There is a coffee shop there with good coffee. The prices are good and its a great place to get gifts. I have always had good customer service. I could hang out at Barnes & Nobles all the time.
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By Lori T.
The Barnes & Noble on M street is awesome. This is in an older building with all kinds of character. They have installed escalators to shuttle you between their 3 full floors of books, which is a major plus in my eyes. I do not do stairs well due to Lupus so this feature is what puts them over the top into the 5 star realm for me.
They have everything every other B&N has, and then some. The place is just huge. In addition to the racks and racks of discounted books, they have a full toy & games section which I adore... this was how I got introduced to Triopoly. Very cool.
They have a large section of knick-knacky stuff too like fabulous book ends and book marks galore.
And of course no B&N would be complete without a Starbucks, now would it? Additionally, they have a huge display of Godiva chocolates to tempt me unmercifully.
The staff is wonderfully helpful, and if they don't know the answer, they will find it for you.
PROS: Huge, escalators
CONS: Not on the metro line
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