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By Tamiya K.
Burlington Coat Factory has something for everyone in the family. From designer shoes to handbags and even fragrances, you can find quality clothing without breaking the bank. But, make sure that you are sure about your purchases before taking them out of the store; there are no cash refunds, just exchanges.
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By Marissa S.
They have evrything that you need && more..
The Staff is SUPER helpful and kind.. :)
And it is overall a great shopping experience when shopping at Burlington Coat Factory in Fall River,Mass
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By Chris W.
Okay, the store is a little over stuffed but that's only because they have so many items to offer. Their ladies clothing choices are unique and good quality with a large variety. There's great home decor, shoes. I usually have to remind myself that I went there to look at a coat.
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By Betth S.
If you're looking for a bargain, you can find it here. If you're looking for service you will be looking along time. The cashier's at this store behave as if they're doing you a favor. It doesn't matter which check-out line or cashier you decide upon, ( all 2 of them) you can expect about the same. They get paid by the hour. So, while the lines are getting longer,(because they're in no hurry to do more work, in less time) it's your time they're wasting. Hopefully when you go in there you've got time to spare, because it's going to take you longer to check-out, than it was to shop for the bargains you just found.
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By Anashia W.
This coat factory is the most exhilarating clothing store I've been to in a long time. It has all the cutest clothes that shows off your figure and shows the type of style that you have. The greatest thing apart this store is that it doesn't just sell clothes and shoes, it also has accessories for your home! Check it out, you'll love!
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By Stephanie K.
Burlington Coat Factory is a nice store but I didn't really like the selection of baby furniture. I didn't feel that there was very much to choose from. I also don't like there return policy. NO REFUNDS only EXCHANGES. That usually doesnt work when your shopping for baby items.
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By Jasmine E.
This store is iffy. Half of the items are nice, and the other half is horrible. The staff pretended like I wasn't even there, and the were reluctant to help me. This place is also very unorganized.
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By Eve2294 M.
this place is amazing i love it..the enviornments nice, the people dont hassle you and the clothing is great. I just wish everything was a little bit cheaper. The store is located in arcadia and it has nice little shops around it. Definetly go there.
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By Faatimah M.
I love Burlington Coat Factiry clothes , coats and children department. i can always find what I am looking for there with no problems. They have a wide selection to choose from.
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By Veronica a.
This is a great place to find bargains and it's a huge store but it can be very disorganized. If you go shopping here with some time on you hands you will be able to find some good bargains. The cashiers are generally very friendly and you won't have to wait to long in line if you go during the week. Also, the place is usually pretty clean and the locks on the changing rooms actually work! If you are not familiar with this store they sell pretty much everything - clothes, shoes, home goods.
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By Mandy B.
May 1, 2008
To whom it may concern,
I am writing to tell you of the exceptional experience I had with one of your store managers. Stacy, manager at the Burlington Coat Factory in Vista (off of Sycamore Avenue) displayed outstanding customer service and kindness during a time when I could have lost my faith in your company; she is the reason that I will remain a life long customer.
Two weeks ago I stopped in to your Vista store when I saw the huge signs out front which boasted “Save 40% off Already Discounted Clearance Items!!!” I soon realized this did not include all clearance, but I was directed to the cluster of racks which each had the clearance sell signs on top of them and picked out two coats. When I went to purchase them (with a big line behind me) I was puzzled by my total, which did not take into account the 40% discount. The sales clerk told me (in a disgruntled manner) that I should have read the small print on the bottom of the signs which said (excludes season 4 clearance items). Confused, I asked how I was supposed to know which items were from which season; she showed me the size 3 font size wording on each tag I was supposed to check to make sure it was included in the sale. I expressed annoyance at feeling as though I had been misled by false advertising. However, the clerk showed little concern or care towards my feelings, so I slid my debit card and left, not wanting to hold up the line any longer.
However, upon returning home, my anger and discontent grew as I recounted the events I had just experienced. After deciding I would no longer be a customer of this store, I decided to inform the store manager of the situation. I phoned the store the same night of the purchase and asked to speak to the manager. I was passed through to Stacy. She was so pleasant, understanding, considerate, and genuinely made me feel like she, and your company appreciated, and wanted my business. She agreed that I should not have to search through dozens of clothes, reading their tiny labels to see if they qualified for the sale. She also agreed the clothes which were not included in the sale should have been put in another section. She asked me to please return at a time of my convenience with my receipt and items and she would credit me the difference. The way she handled my situation with class, smoothness, and a positive demeanor made all the difference in the world. She is the reason I will remain a loyal customer of Burlington Coat Factory.
Sincerely,
Ms. Mandy Brousseau
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By Charles L.
I've shopped different Burlingtons all over the bay area and by far this has the greatest selections of top name brands. I just bought a cashmere sportscoat and paid $179 only for it. They also have a very wide selections of suits (Hugo Boss, Kenneth Cole, etc. priced at around $200). If your into the Ed Hardy, True Religion, etc, that is there too!.
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By Darlene H.
The coat factory is absolutely wonderful. Loaded with coats, lots of other apparel and purses and in the back of the store is a huge section of home decoration stuff. There is also a very large baby and children department with excellent prices. You will find brand name stuff that you see at other stores, only at a fraction of the price. The organization of the store is usually pretty messy but shoppers are often rude and throw things around and on the floor. If you can see yourself thru that and keep looking you will find great buys.
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By Eleanor F.
This is a great store to shop for clothing and baby products.They have great prices and a great selection of merchandise. They also have a baby registry for all your shopping needs when it comes to baby showers.
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