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By Kayla C.
Hertz is a nice place to go if you are looking to rent a car for your vacation, or if your car is in the shop getting fixed. They are cleap and they have a nice selection of cars. Very nice people and their cars are in nice condition and very clean inside.
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By Shari D.
This Hertz location has the best customer service. The representatives were very nice and knew they're company very well. The rental was very clean and looked very sleek. I will most definately use them again and recommend them to everyone!
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By Dianis S.
A convenient rental car place. Friendly and fast service, however I do remember having a hard time reading their contract. And they were trying to charge me too much for gas.
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By C A.
Had occasion to use the rental service while my car was being repaired. Could not ask for more courteous service and friendly people. Everyone at the office treated me with utmost kindness.
PROS: absolutely yes
CONS:
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By Katie R.
I love Hertz1 They are a very good car rental company. They have good weekly rates. They will bring the car to you. This is an excellent service. They will pick you up at the airport and get you all settled into your rental care. They offer deals on certain cars and you can always get a rental. Hertz all the way!
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By marcos g.
Hey John Thanks a lot Bro, You The Man..Frequent Customer, The best Customer Service EVER!!!
They are always busy, for a reason! Everyone wants to deal with them, HEY JOHN HOOK IT UP
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By Helaman E.
This Hertz is located in an unassuming gas station in Englewood, about 5 miles across the GW Bridge from Manhattan. The prices to rent a car here are about half what it costs in Manhattan, so it is advantageous to rent there and take a bus over the bridge to pick it up. Dropping it off is another story. The staff generally isn't too much a problem but bear in mind that you do have to be 25 to rent.
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By Jun D.
When I went to Niagara Fall this summer, I rented a car from Hertz. The employee there are very nice, she explain everything to you. The price is also very reasonable. Finally, I got a 2005 Ford Taurus with only 3000 miles. Very satisfied there service!
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By ullas k.
Hertz Car rentals are really cool as they have tie ups with many corporate firms in America. So they offer good discount prices on midsize vehicles with Insurance covered by the corporate firm. I like the way the reps handle any emergency situations & the always available midsize cars for rental. The brand new models are also a plus point.
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By Ciara-Jayne H.
Hertz rental car goes way over what a customer would usually expect to satisfy their customers. The choice of vehicles at herts are so much more than any rental car agency I have ever dealt with. You can rent a specialty car at hertz and its very affordable. Their cars are always clean and service is excellent.
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By juanita h.
one of the worst Hertz location in the Metro Washington area. At any given time there is scarcely any road worthy cars to select from. My last rental there was a car with keys that could not open the doors. Returning that car for an exchange proved a nightmare, because the location had closed and I had to travel to the National Airport location to make the exchange. Despite that problem, Hertz Silver Spring location would not agree to a 1 hour flexibility window for the return of the car, although it took me more than an hour to get to the airport to return the lemon for a working rental car. And one other thing, that office closes at 6 p.m and has a real draconian key drop-off policy, so that if you get there 1 minute after they close and drop off your car, they would still charge you for an extra day rental.
I am a frequent Hertz renter and I would not recommend renting from the Silver Spring location.
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