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What Insiders are Saying about Mattress Discounters

Mattress Discounters in Kemah, TX

★★★☆☆

By Shane T.

I also checked out a craigslist ad for this place, and when we went to see the mattress in question we decided it definitely wasn't what we wanted. I did try out some mattresses there and talked to the guy who was there about my needs in a mattress, (ie needed firm, not memory foam or I would just need a new mattress in a few months). The display area was pretty small and crowded but there were still quite a few models available to try. He did warn us about another place we were going to check out while in the area, and when we were there we basically got confirmation of the things he was saying. It did take me a while to save up for the mattress, but I called them when I had the money together and ordered a Simmons Beautyrest mattress from them. I just couldn't find a better price elsewhere as everywhere else was looking for a few hundred more for a similar model. I wasn't super impressed by the lone college student that was doing the delivery. If I had been by myself he would have had to drag the king mattress in by himself (I'm just not physically able to help) and the protective plastic probably would have torn on the pavement on the way in. Thankfully I had someone there who could help him. If it hadn't been for the delivery I would have given this place an even higher rating.

Mattress Discounters in Las Vegas, NM

★☆☆☆☆

By Diane R.

I purchased a mattress from this store on Thursday morning. I was told I would get a call by 9AM Friday morning with the time of delivery Friday. 2 1/2 hours later, I still am waiting for a call. I spoke to the girl at this store who was calling me back, but 1 hr later I have not heard from her either. I have tried to call the store back but after several attempts I only get a fax machine to ring. I will not recommend this store to anyone. I will make sure that nobody even thinks about going to this store. This is not how CUSTOMER SERVICE works!

Mattress Discounters in La Mesa, CA

★★★★★

By Jean K.

My sister and parents both recently bought new mattresses. They had a terrible time at first not only because they didn't know what they were looking for, but salespeople just weren't that helpful. They went up and down Miramar road looking at mom and pop stores along with a couple big retailers. At the small places or furniture stores they were encouraged to buy re-built mattresses, or the salespeople were simply salespeople and didn't know anything about the products they were selling. They stopped by Mattress Discounters, but didn't really give them much time because they were trying to save a few bucks and shop around, and after being beat up and lied to by salespeople, they were exhausted. After almost giving up, a family friend of ours referred them into Mattress Discounters in La Mesa (Grossmont). He had purchased his Sleep Number there and was treated with exceptional service. They decided to give them a try, and low and behold, it was great! The products were name brands with low prices, the salespeople were friendly and educated, the service was great and they got their mattresses the very next day! Now, one year later they still love their mattresses because they picked the right ones thanks to the people at Mattress Discounters!

Mattress Discounters in Rohnert Park, CA

★★★★★

By A M.

I needed to get a new mattress and boxspring in a very timely manner due to my circumstances and went all over the place, Sleep City, Mancinis, Sears, even Ashleys and nobody offered me better customer service. The guy there was really knowledgeable in beds and helped be not only get the bed when I wanted but got me the bed for LESS then what I was hoping to pay for it! My mom and sister have already bought from them since I did, and they had just as good if not better experiences!Would recommend to EVERYONE!!!! A++

Mattress Discounters in Towson, MD

★☆☆☆☆

By Dawn L.

Poor service - hostile, impatient manager. Don't bother shopping here. You'd be much better off looking at Consumer Reports magazine. They list stores that will let you return a mattress if you are not comfortable.