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By carlene b.
Last week went to a dealer and they wanted $95 to look at changing a blinker light I went to pep boys paid $5 and change and asked if they could put it in and I saved $95, went to pep boys this week for oil change. excellent service and great price. I would recommend them to all. They are a great deal. Happy holidays to those guys.
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By liz r.
I like this store they are big enough and they have side bays about 12 to fix cars and work on them and yea you can get your car back the same day. You can buy your tires from them and they will put them on for low cost . I like them and so does alot of others they are easy people to talk to and friendly. I like that they come out to your car andhelp you if you need to.
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By Marina P.
I took my van to Pep Boys because it didn't pass emmissions and they had it working in no time. The next day, I passed emmissions instantaniously. I've been to Pep Boys many times, and every time I come by, I am greeted with friendly staff that know what they are doing. The prices are actually pretty good as well and they always have specials.
PROS: price, experience
CONS: none
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By roy s.
I shop there often, The manager's good customer service and attitute is definitely passed on to the greetful and very helpful employees. I will definitely continue shopping there at that store!
Roy
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By Derek 1.
This place has a lot of parts for your car. The only thing bad is that the parts dont seem to last. If your looking to put accessories onto your car, go here. they have a bunch of import accessories. If they would have more quality parts, I would shop here more.
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By Frances P.
Great selection, decent prices. What I like the best is that the staff is so knowledgable and always so helpful. When I'm not sure of exactly what I need, they are ready to help.
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By Dan H.
I have been in the Customer Service business since 1977... here in Las Vegas and I have to say my very first experience at North Rancho Pep Boys has been excellent. There is a 'Gentleman' named Eric that everyone should see when they are concerned about their vehicle. I can say with confidence that Eric will take care of every concern you my have with true leadership and understanding and you do not have to worry about being riped off... That will not happen with Eric.I can assure you of that...Keep up the great work Eric...I will be back.DanLas Vegas
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By Gary K.
Just a quick note to compliment the service staff of this PEPBOYS store #690 I was stuck back on Nov 6 and the following were a big help Humberto George, Alex, Geovanni!
These individuals were all a great help to me in allowing me to actually work on my truck in the parking lot and as I got stuck they all fell in and assisted me. Very professional and courteous. Thanks guys
Gary Kennedy
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By S D.
Located very conveniently next to Costco, this Pep-boys has a great staff and courteous service. They are absolutely helpful and don't try to "push" stuff on you. Their hours are very convenient and they always have everything in stock. Definitely one of the good ones out there.
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By Charlemagne J.
I was very impressed with the customer care service rendered by Juan Sepulveda of the Bear, DE Pep Boys site. He went the extra mile to take my car to an alternate venue to complete work that was initiated at the Bear Pep Boys. His attention to the needs of the customer should not go unnoticed. He should be noted as associate of the month! Many thanks for your expertise and commitment.
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By Louie H.
I just returned from the Pep Boys on Mission Ave. in Oceanside, the service was outstanding. I showed up with an old car and they had the parts for it and where ready to give it service. Once under the hood, it was discovered that the old car had a newer engine and the exact year was unkown. The Service Manager Adrian Beas was on top of it. With all the aftermarket parts already stocked and with the knowledge and extra work from the staff, the parts where found and the service was conducted in no time at all. The total price for parts and service was very cheap, I even got an unexpected military discount (I'm a Marine).
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By Jimmy N.
I have taken my car to Pep Boys a couple of times to fix minor things replacing a burned out brake light. Quick service, not much waiting, low cost. I am just about to go in for another service soon. I highly recommend Pep Boys for auto service if needed.
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By carlis n.
lots of good specials and goes way over most of the other available parts stores and good prices.
they can also do the car repairs for you.
as a side note their technician did say my car was almost out of oil which I knew was a lie since I had checked it before I arrived there to have it scanned for an intermitant check engine light.
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By Greg G.
Tonight we were saved from a Batteries Plus nightmare. We took our car to Batteries Plus to get a new battery. They said it wasn't a battery issue. Our tow truck driver suggested we take the car to PEP Boys and they quickly diagnosed that the battery had a dead cell and replaced it while we got dinner at the restaurant near by. By the time we got back it was ready to go. Thanks PEP Boys!!!
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