1. How does Insider Pages work?
Insider Pages is a site where you can go to read and write reviews of local businesses and services. It’s an easy and quick way to get word-of-mouth referrals based on first-hand experience of customers. Insider Pages reviews cover a wide range of businesses and can help you find anything from orthodontists to kitchen remodelers, beauty salons to auto mechanics, landscapers to veterinarians, restaurants to daycare providers, and much more. Anyone can read reviews on the site for free. Any registered user can write reviews. Business owners can add coupons, photos, and messages about their businesses for free.
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2. How can I view information about my member account?
To view your account information, sign into your member account and then click the my profile tab which is located on the upper right of every page. You must be signed in to view your account information.
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3. Can I change my user name?
Yes. Your user name is the email address that you entered when you first registered on Insider Pages. You can change it by signing into your member account and clicking on the my profile tab. Remember that your user name is also the default email address that we use to communicate with you, so be sure to choose an account that you check frequently. Insider Pages will not share your information.
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4. I have forgotten my user name or password. How can I retrieve them?
Your Insider Pages user name is the email address you used to create your member account.
Please be sure to try all of your active email addresses if you are having problems signing into your
member account. To retrieve your password, you can use our automated system by
clicking here.
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5. How do I change the default zip code for my searches?
To change your default zip code, click the my profile tab which is located on the upper right corner of every page. Next click on Account tab and enter in the new default zip code, then click Apply.
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6. How do I terminate my account?
If you would like to delete your Insider Pages account, please submit your request using the Contact Insider Pages page. If you delete your account, you will lose all links with friends on the site and possibly all business reviews you have written.
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7. How will my member name be displayed?
Users of Insider Pages can only see your first name and first initial of your last name as they appear next to your business reviews.
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8. How do I report a review that is inappropriate?
You may report a review that you feel is inappropriate by clicking on the “Report Abuse” link below the review in question. You must be signed into your Insider Pages member account to report a review. If you are not an Insider Pages member, you may join by clicking here.
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9. Can I add a business listing to Insider Pages?
Yes. To add a business that is not listed on Insider Pages please follow these steps:
- Please sign into your Insider Pages member account. If you are not an Insider Pages member, you may join by clicking here.
- Search for the business under the ‘Find a Business’ filling in the “What” and “Where” fields.
- If the business is not listed, click on the ‘Add a Business’ button at the bottom of the page.
- Fill out all the required information pertaining to the business.
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10. How do I update a business listing?
You may make us aware of any incorrect information we have for a business by clicking on the ‘Edit Business Info’ link in the middle of the business listing. You must be signed into your member account to submit changes.
If you are the owner of the business, click on the ‘Is this your business’ button to claim your listing and update any incorrect information.
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11. I can not locate a business that I’m searching for.
Typically it takes up to 24 hours for a newly added business to become searchable on our site. If you are unable to locate a business after that time or this does not apply to the business that you are searching for, please add the business to Insider Pages by following the steps in # 11 above.
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13. Is there a maximum number of photos I can upload?
Every member may upload up to 20 photos per business listing on Insider Pages. If you reach your maximum, consider deleting some of your older photos to make room for your new ones.
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13. How can I edit or delete my photos?
You may edit or delete photos by clicking on the “Photo Gallery” tab located on the business listing page that you added the photo to. Then click on either the edit or delete link located above the photo.
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14. Are there limits on file sizes or file types for uploads?
We accept JPG, PNG, and non-animated GIF file types. Each photo must be less than 5MB in size and 3072 x 3072 in resolution. If your photo is too large, you can resize it using photo editing software.
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