Medlock Bridge Grooming

★★★★☆

About Medlock Bridge Grooming

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6366 Spalding Dr Norcross, GA

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Took my cat for a check up- Doctor Colson is fantastic and customer service up front was wonderful- Especially the Admin Staff, the office manager Rachell Slone was so friendly and knowledgeable, before we even saw Doctor Colson, and was also able to help with a billing problem we had plus, my cat loved her and she was so sweet to him

2
★★★★★

Took my cat for a check up- Doctor Colson is fantastic and customer service up front was wonderful- Especially the Admin Staff, the office manager Rachell Slone was so friendly and knowledgeable, before we even saw Doctor Colson, and was also able to help with a billing problem we had plus, my cat loved her and she was so sweet to him

Pros: Excellent Doctor, Clean , Well managed staff

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Dr. Colson is AWESOME!!!!. I was referred to her by a rat breeder and since then have taken my pet rats and cats to her. She truly cares about my animals and treats them like she would her own. I have never had any issues with her. Everyone on her staff are so very sweet and compassionate. I will never take my animals anywhere else.

5
★★★★★

Dr. Colson is AWESOME!!!!. I was referred to her by a rat breeder and since then have taken my pet rats and cats to her. She truly cares about my animals and treats them like she would her own. I have never had any issues with her. Everyone on her staff are so very sweet and compassionate. I will never take my animals anywhere else.

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I took my daughter's healthy dog in to be spayed and she came home with fleas. She has never, ever had a flea in her life. Needless to say I called over to report the problem and express my frustration and the vet never returned my call.

I had to take the dog in 10 days later for stitch removal and I find out then that they could have helped immediately with some internal medication to kill all the existing fleas. So at the 10 day visit they gave her the meds and applied 1 dose of flea prevention on her back. The part-time vet went on to tell me they would do this at no cost this time but I would have to pay for any flea prevention in the future. (I wasn't asking for anything for free... this vet had a demeaning attitude and it came across as though I was trying to take his money.) We paid in full $215 cash for the spaying.

So, now we are battling fleas at my house and my daughter's house. I've had to use with chemicals in my home that I never should have had to use. My daughter has a 3 month old baby at her home and doesn't want the flea chemicals there.

Not even an apology! No customer service in dealing with a complaint...I would say make sure you have all your flea meds working BEFORE entering this facility. It's a shame they were so short-sighted to build up such ill will.

1
★☆☆☆☆

I took my daughter's healthy dog in to be spayed and she came home with fleas. She has never, ever had a flea in her life. Needless to say I called over to report the problem and express my frustration and the vet never returned my call.

I had to take the dog in 10 days later for stitch removal and I find out then that they could have helped immediately with some internal medication to kill all the existing fleas. So at the 10 day visit they gave her the meds and applied 1 dose of flea prevention on her back. The part-time vet went on to tell me they would do this at no cost this time but I would have to pay for any flea prevention in the future. (I wasn't asking for anything for free... this vet had a demeaning attitude and it came across as though I was trying to take his money.) We paid in full $215 cash for the spaying.

So, now we are battling fleas at my house and my daughter's house. I've had to use with chemicals in my home that I never should have had to use. My daughter has a 3 month old baby at her home and doesn't want the flea chemicals there.

Not even an apology! No customer service in dealing with a complaint...I would say make sure you have all your flea meds working BEFORE entering this facility. It's a shame they were so short-sighted to build up such ill will.

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Don't go Here!! If one bad review won't clue you in- here's another one. Dr. Colson completely misdiagnised my dog. She missed a tumor- on 3 separate visits. When I took her to another vet, he said she shoudl have been able to detect it for months. My dog died. Dr. Colson is nice but incompetant. Don't go here if you love your pet!!!!

1
★☆☆☆☆

Don't go Here!! If one bad review won't clue you in- here's another one. Dr. Colson completely misdiagnised my dog. She missed a tumor- on 3 separate visits. When I took her to another vet, he said she shoudl have been able to detect it for months. My dog died. Dr. Colson is nice but incompetant. Don't go here if you love your pet!!!!

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I took my new puppy to them and they were so sweet and caring and did a good job. I was so happy and so was my baby.

2
★★★★☆

I took my new puppy to them and they were so sweet and caring and did a good job. I was so happy and so was my baby.

Pros: very nice and knowledgeable

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The only issue I have with them is the often long waits. It seems like no other patients are in the building and I end up waiting 30 minutes or more. I would rather make an appointment time than wait so long. Other than that they seem knowledgeable and caring. Dr. Colson is one of the few vets that treat rats. My daughter loves to visit the kittens and we enjoy the cats roaming around.

4
★★★★☆

The only issue I have with them is the often long waits. It seems like no other patients are in the building and I end up waiting 30 minutes or more. I would rather make an appointment time than wait so long. Other than that they seem knowledgeable and caring. Dr. Colson is one of the few vets that treat rats. My daughter loves to visit the kittens and we enjoy the cats roaming around.

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I have an older dog and we have been using Dr. Colson and staff since our dog was a young pup. They are courteous and listen to you and do an excellent job explaining medical situations to you. We also use the grooming and boarding that they offer and my dog gets extra attention and excercise without additional pricing.

5
★★★★★

I have an older dog and we have been using Dr. Colson and staff since our dog was a young pup. They are courteous and listen to you and do an excellent job explaining medical situations to you. We also use the grooming and boarding that they offer and my dog gets extra attention and excercise without additional pricing.

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Don't let 1 negative review scare you away from getting wonderful service from this vet! I have 3 cats, and a dog I adopted from MBAH and have received nothing but exemplary service from Dr. Colson and staff. I live in Doraville and travel to Norcross because they care about my pet and are understanding. The staff has even stayed a little late to make sure I could make it in time for them to see her. Great price, great vet!

5
★★★★★

Don't let 1 negative review scare you away from getting wonderful service from this vet! I have 3 cats, and a dog I adopted from MBAH and have received nothing but exemplary service from Dr. Colson and staff. I live in Doraville and travel to Norcross because they care about my pet and are understanding. The staff has even stayed a little late to make sure I could make it in time for them to see her. Great price, great vet!

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I would not recommend for fear aggressive cat owners or cats that are not socialized. They have a few office cats running loose in the clinic as well as several cages with kittens located behind the reception desk and in hallways leading to patient rooms. A cat came out our patient room as we were walking in with my crated cat. [This set my cat off immediately!] The staff is inexperienced when it comes to fearful cats and the staff actually added more stress to my pet than needed. Most cat owners would have been appalled at their staff's approach to my cat situation. While they were cheaper it was not worth what my cat went through that day.

It is always a great idea to go into a Vet's office and "scope" the scene before bringing your pet in. Researching on the Internet is simply not enough

1
★☆☆☆☆

I would not recommend for fear aggressive cat owners or cats that are not socialized. They have a few office cats running loose in the clinic as well as several cages with kittens located behind the reception desk and in hallways leading to patient rooms. A cat came out our patient room as we were walking in with my crated cat. [This set my cat off immediately!] The staff is inexperienced when it comes to fearful cats and the staff actually added more stress to my pet than needed. Most cat owners would have been appalled at their staff's approach to my cat situation. While they were cheaper it was not worth what my cat went through that day.

It is always a great idea to go into a Vet's office and "scope" the scene before bringing your pet in. Researching on the Internet is simply not enough

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Dr. Colson and her staff are wonderful!! She is truly an animal lover at heart. On any given day you can find clinic cats to greet you. Her prices are fair, and the service is unbeatable! The clinic is open 6 days a week and they also have grooming and boarding available! I would definitely recommend them to anyone looking for a warm hearted doctor!

5
★★★★★

Dr. Colson and her staff are wonderful!! She is truly an animal lover at heart. On any given day you can find clinic cats to greet you. Her prices are fair, and the service is unbeatable! The clinic is open 6 days a week and they also have grooming and boarding available! I would definitely recommend them to anyone looking for a warm hearted doctor!

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