Broadway Cleaners

★★★☆☆

About Broadway Cleaners

Categories
  • Dry Cleaning & Laundry Services
  • Dry Cleaners

Personal Services

Personal Services
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Have been using Broadway Cleaners for over a year and I found the service good and polite, attentive to my requirements, the place is very clean, my clothes always ready on time, and I find the prices fair.

4
★★★★☆

Have been using Broadway Cleaners for over a year and I found the service good and polite, attentive to my requirements, the place is very clean, my clothes always ready on time, and I find the prices fair.

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Broadway is the worst customer service I've ever dealt with in my life. They lost my shirt and then said they'd compensate me for it by giving me a store credit for 10 times the cost of cleaning it. So for a new $120 shirt I'm supposed to be happy that I get a $50 store credit to a store I would no longer want to go to? I told them they better just send me the $50 and that I'd never do business with them again and they agreed... this was three months ago and I've been getting "the check is in the mail" ever since. Don't use this firm!

1
★☆☆☆☆

Broadway is the worst customer service I've ever dealt with in my life. They lost my shirt and then said they'd compensate me for it by giving me a store credit for 10 times the cost of cleaning it. So for a new $120 shirt I'm supposed to be happy that I get a $50 store credit to a store I would no longer want to go to? I told them they better just send me the $50 and that I'd never do business with them again and they agreed... this was three months ago and I've been getting "the check is in the mail" ever since. Don't use this firm!

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My fiance and I have continued to use Broadway Cleaners even since we moved from the Santa Monica area to Playa Del Rey. It's no longer very convenient for us to get there, but Broadway Cleaners has provided consistently good quality service at low prices so we keep using them. They accept coupons from other cleaners, so you always get the best price on dry cleaning or regular laundering. The service is friendly and quick. The only gripe is that twice I have had to return to pick up additional clothes since I wasn't given the full order when I returned to pick up.

4
★★★★☆

My fiance and I have continued to use Broadway Cleaners even since we moved from the Santa Monica area to Playa Del Rey. It's no longer very convenient for us to get there, but Broadway Cleaners has provided consistently good quality service at low prices so we keep using them. They accept coupons from other cleaners, so you always get the best price on dry cleaning or regular laundering. The service is friendly and quick. The only gripe is that twice I have had to return to pick up additional clothes since I wasn't given the full order when I returned to pick up.

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