Ross Stores Inc

★★★☆☆
  • 2520 Jamacha Rd

    El Cajon, CA 92019

    Map & Directions
  • 619-670-9869

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Merchandise all over the floor in the isles. No ones seems to notice or care. A real safety hazard. Not a very good selection of merchandise. This Ross seems to cater only to Middle Eastern families. My suggestion would be to visit the Ross store in Santee. Much better than this location.

0
★☆☆☆☆

Merchandise all over the floor in the isles. No ones seems to notice or care. A real safety hazard. Not a very good selection of merchandise. This Ross seems to cater only to Middle Eastern families. My suggestion would be to visit the Ross store in Santee. Much better than this location.

Cons: Messy Store, lacking in selection

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I'm not very impressed with this particular Ross store. I've been in the store a few times and there is always lots of merchandise lying on the floor in the isles, which is a genuine safety hazard. Additionally, this store doesn't seem to have the selection of merchandise like they do in the Santee Ross store.

2
★★☆☆☆

I'm not very impressed with this particular Ross store. I've been in the store a few times and there is always lots of merchandise lying on the floor in the isles, which is a genuine safety hazard. Additionally, this store doesn't seem to have the selection of merchandise like they do in the Santee Ross store.

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Ross Inc must have a better way to identify the description of the item on the receipt if the tag is missing. I had purchased 21 items two weeks ago for my trip to take presents, but my trip was cancelled and i had to return everything, except i had already cut off all the tags and threw them away. The manager Ghada Nissan at the Jamacha location did a great job of trying to match all the descriptions on the receipt and the merchandise, however, one was not found..This was Saturday and she was very busy, she went through hell to do this. I have been in retail for 15 years and know that unless the descriptions make sense, you can't match anything. I was though very hurt when she told me that she watched the camera and did not see that i purchased one of the items..I had spent over $200 that day, we are talking about $6.99 credit due..this is a principal not the amount.. If the descriptions were downloaded correctly, it would have been easier. Also, when customers purchase items without tags, the store employees try to find the same one to scan, but if they don't, they just pick anything that looks like it and scan, so this can also create confusion... Afterall, I would like to thank Ghada for satisfying the customer..

3
★★★☆☆

Ross Inc must have a better way to identify the description of the item on the receipt if the tag is missing. I had purchased 21 items two weeks ago for my trip to take presents, but my trip was cancelled and i had to return everything, except i had already cut off all the tags and threw them away. The manager Ghada Nissan at the Jamacha location did a great job of trying to match all the descriptions on the receipt and the merchandise, however, one was not found..This was Saturday and she was very busy, she went through hell to do this. I have been in retail for 15 years and know that unless the descriptions make sense, you can't match anything. I was though very hurt when she told me that she watched the camera and did not see that i purchased one of the items..I had spent over $200 that day, we are talking about $6.99 credit due..this is a principal not the amount.. If the descriptions were downloaded correctly, it would have been easier. Also, when customers purchase items without tags, the store employees try to find the same one to scan, but if they don't, they just pick anything that looks like it and scan, so this can also create confusion... Afterall, I would like to thank Ghada for satisfying the customer..

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Ross in general is not a very classy store and this location is bad. Everytime I have gone in the store, the shelves are not neat and tidy. Everything is not attractively displayed and it's like shopping at a thrift store. Typically the clientele you find inside is all middle eastern and they want their items at the cheapest price. I'm not a fan.

2
★★☆☆☆

Ross in general is not a very classy store and this location is bad. Everytime I have gone in the store, the shelves are not neat and tidy. Everything is not attractively displayed and it's like shopping at a thrift store. Typically the clientele you find inside is all middle eastern and they want their items at the cheapest price. I'm not a fan.

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Ross is the best place for college students. I got everything at about 50 % off of what it would cost in the mall. They are a little messy and the sizes are a little unorganized but hey I don't mind looking through them.

4
★★★★☆

Ross is the best place for college students. I got everything at about 50 % off of what it would cost in the mall. They are a little messy and the sizes are a little unorganized but hey I don't mind looking through them.

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I love going in there and finding clothes at such good prices. The employees are on the slow side sometimes. I love getting shirts for half the price of what they cost at the mall. Sometimes its just a hassle to go through all the racks and then find something you really like, but they don't have your size, buts its just a game of luck.

4
★★★★☆

I love going in there and finding clothes at such good prices. The employees are on the slow side sometimes. I love getting shirts for half the price of what they cost at the mall. Sometimes its just a hassle to go through all the racks and then find something you really like, but they don't have your size, buts its just a game of luck.

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Lots of designer clothes at knockoff prices. Check out the clearance racks to save more plus seniors (ages 55 and over) get an additional 10 percent off on select days. Be wary of what you buy, the return policy is very easy but many times items are affordable for a reason (scuffs, tears etc.). Fitting rooms are adequate and store is moderately clean. Parking is easy and the selection varies.

4
★★★★☆

Lots of designer clothes at knockoff prices. Check out the clearance racks to save more plus seniors (ages 55 and over) get an additional 10 percent off on select days. Be wary of what you buy, the return policy is very easy but many times items are affordable for a reason (scuffs, tears etc.). Fitting rooms are adequate and store is moderately clean. Parking is easy and the selection varies.

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