Grove Street Towing And Tire

★★★★☆
M-F:8-5PM 1ST AND LAST SATURDAYS OF THE MONTH: 9-12PM

About Grove Street Towing And Tire

Categories
  • Tires & Wheels
  • Tires

Automotive

Automotive
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I have taken my car to Rices Tire for a couple of years, But now that they have closed down as of Dec.1st Jim Rice recommended that i now go to Grove St Towing. I went in when my car was making a horrible noise and they looked at it right away. All it was was a bad sway bar link.I found them to be very knowledgable and priced right.
I will be sure to go back and will recommend them to all of Rices Tires former customers.

5
★★★★★

I have taken my car to Rices Tire for a couple of years, But now that they have closed down as of Dec.1st Jim Rice recommended that i now go to Grove St Towing. I went in when my car was making a horrible noise and they looked at it right away. All it was was a bad sway bar link.I found them to be very knowledgable and priced right.
I will be sure to go back and will recommend them to all of Rices Tires former customers.

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I was actually looking for the phone # for Grove Street Tire because I lost my phone and need my car serviced. I came across this site and the other reviews. I saw the review from A.P. about the headlight issue and I felt obligated to give my 2 cents.

I have been going to this shop for over 13 years. In fact, my parents also go to this shop. I have NEVER been treated better by any other service business in my life.

At one point recently, I lost my job. My car broke down and I couldn't afford to repair it. I was in dire straits because I needed my car to get the kids to school and my husband to the train.

When I came to pay my bill and tell them to junk my car they told me the car was ready to go and I could make payments when I got back on my feet!!!! While it took me 5 months to pay them, never once was I made to feel like a charity case. I was and always have been treated as a first class customer there. I almost have tears in my eyes thinking about how much their generosity helped my family and I when we needed it most.

As for A.P., maybe there was a miscommunication and a different bulb was replaced? I would suggest giving them another chance. Either way, I will always be thier customer!!

5
★★★★★

I was actually looking for the phone # for Grove Street Tire because I lost my phone and need my car serviced. I came across this site and the other reviews. I saw the review from A.P. about the headlight issue and I felt obligated to give my 2 cents.

I have been going to this shop for over 13 years. In fact, my parents also go to this shop. I have NEVER been treated better by any other service business in my life.

At one point recently, I lost my job. My car broke down and I couldn't afford to repair it. I was in dire straits because I needed my car to get the kids to school and my husband to the train.

When I came to pay my bill and tell them to junk my car they told me the car was ready to go and I could make payments when I got back on my feet!!!! While it took me 5 months to pay them, never once was I made to feel like a charity case. I was and always have been treated as a first class customer there. I almost have tears in my eyes thinking about how much their generosity helped my family and I when we needed it most.

As for A.P., maybe there was a miscommunication and a different bulb was replaced? I would suggest giving them another chance. Either way, I will always be thier customer!!

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1 out of 1 people found this review helpful.

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Took my car in and asked for the headlight to get fixed, after having been pulled over by a police officer.I decided to come here, because I'd rather give my money to a small business than a chain.

I was charged for the light replacement, and the paperwork said they had checked the lights. I checked later and saw that the light was still out. When I called, they made it sound like something else must be wrong, and that it would cost more money to fix. A friend who does mechanic work looked at it for me, and discovered that the bulb in the light was old and dirty, not a new bulb at all. He changed the bulb for half the price they charged, and it has worked ever since. It seems they never changed the bulb, and I suspect may have charged more for an unnecessary service had I brought it back in. I don't like feeling ripped off, and will never give this place my business again.

1
★☆☆☆☆

Took my car in and asked for the headlight to get fixed, after having been pulled over by a police officer.I decided to come here, because I'd rather give my money to a small business than a chain.

I was charged for the light replacement, and the paperwork said they had checked the lights. I checked later and saw that the light was still out. When I called, they made it sound like something else must be wrong, and that it would cost more money to fix. A friend who does mechanic work looked at it for me, and discovered that the bulb in the light was old and dirty, not a new bulb at all. He changed the bulb for half the price they charged, and it has worked ever since. It seems they never changed the bulb, and I suspect may have charged more for an unnecessary service had I brought it back in. I don't like feeling ripped off, and will never give this place my business again.

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0 out of 1 people found this review helpful.

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I have been taking my car to these people for years with no regret. What won me over years ago with them was unlike some auto repair shops who try and pad the bill by doing things you didn't ask them to do. They will take time to call you and explain if they found something wrong or let you know about things you may want to look into having fixed. They will never do work you haven't authorized, or try and sucker you into getting things done that don't need to be. I wouldn't take my car anywhere else. Even my two sisters who live in RI come to Franklin to get their cars worked on here. The most trustworthy and kind shop in the Franklin area.

5
★★★★★

I have been taking my car to these people for years with no regret. What won me over years ago with them was unlike some auto repair shops who try and pad the bill by doing things you didn't ask them to do. They will take time to call you and explain if they found something wrong or let you know about things you may want to look into having fixed. They will never do work you haven't authorized, or try and sucker you into getting things done that don't need to be. I wouldn't take my car anywhere else. Even my two sisters who live in RI come to Franklin to get their cars worked on here. The most trustworthy and kind shop in the Franklin area.

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1 out of 1 people found this review helpful.

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Dear A.P.,

I would like to respond to your review about the problem with your headlight replacement. We are an honest repair facility; if we made a mistake or there was a faulty part, we would have been happy to address the issue for you. I am sorry you had a negative experience, but hope you will consider returning so we can regain your trust. Feel free to call me at 508-520-8697, or email me at Jean@GroveStreetTT.com. Thank you,
Jean,
Service Manager.

5
★★★★★

Dear A.P.,

I would like to respond to your review about the problem with your headlight replacement. We are an honest repair facility; if we made a mistake or there was a faulty part, we would have been happy to address the issue for you. I am sorry you had a negative experience, but hope you will consider returning so we can regain your trust. Feel free to call me at 508-520-8697, or email me at Jean@GroveStreetTT.com. Thank you,
Jean,
Service Manager.

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2 out of 2 people found this review helpful.

.

I am new to town and I was told by one of my neighbors about this shop. I heard on a talk show once that you should check out a new shop by getting an oil change first and see how you are treated. Wow. While I couldn't get an appointment for 2 days ( because they were so busy) it was worth it. They took me in right on time and had a nicle clean waiting room. I was in and out in 45 minutes.
Here is the wow- They suggested I change my cabin air filter ( I didn't even know I had one!!) because it was really dirty. They told me it would make the air coming in to the car fresher. I have bad allergies and my car used to be the one place I could escape them- not so much lately. After they replaced this filter it was as if I had no allergies in my car anymore!!! Thank you, Jean! It was not expensive either. Absolutley worth the trip. I will be back.

5
★★★★★

I am new to town and I was told by one of my neighbors about this shop. I heard on a talk show once that you should check out a new shop by getting an oil change first and see how you are treated. Wow. While I couldn't get an appointment for 2 days ( because they were so busy) it was worth it. They took me in right on time and had a nicle clean waiting room. I was in and out in 45 minutes.
Here is the wow- They suggested I change my cabin air filter ( I didn't even know I had one!!) because it was really dirty. They told me it would make the air coming in to the car fresher. I have bad allergies and my car used to be the one place I could escape them- not so much lately. After they replaced this filter it was as if I had no allergies in my car anymore!!! Thank you, Jean! It was not expensive either. Absolutley worth the trip. I will be back.

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2 out of 2 people found this review helpful.

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ENTERING OUR 10TH YEAR SERVING FRANKLIN AND BEYOND

 

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