Millennium Hotel Durham

★★★☆☆
  • 2800 Campus Walk Avenue

    Durham, NC 27705

    Map & Directions
  • 919-383-8575

About Millennium Hotel Durham

Categories
  • Hotels & Motels
Hours
M-Su 24hr
Special Offer
Book Direct Today!
Emails
  • durham@millenniumhotels.com

Hotels & Travel

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Millennium Durham Product

Rooms and Suites

In addition to 316 suites and rooms, including many double queen rooms perfect for teams, this luxury hotel in Durham has all the modern comforts you’d expect, such as the indoor pool, fitness center and great on-site dining.

    Dining

      Meeting Rooms and Venues

      With 16,000 square feet of event and meeting space that includes two ballrooms, eight conference suites, two meeting rooms and an executive boardroom, we have the ideal Durham event space for you
        3.3333 3
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        .

        I stayed in the grandious Millenium Hotel in Durham, NC. Wish I hadn't. Upon entering you see the normal amazing granite check-in counter and large foyer you would expect from a luxurious hotel. You see a beautiful staircase to the right and beyond that is a well manicured coctail/bar area. All this is, must be, for show, to hide the lack of ability to manage groups or possibly just the thought of (200+ persons or money in the simplest terms) clouded abilities such as customer service, guest management, and most of all the ability to charge the correct individuals the correct amounts. Upon making reservations, I was told that nothing would be charged to my credit card seeing as how the entire trip was paid for. Upon checking in I was told the hotel was full. OK, I checked into the Hilton up the road, no prob. I completed my convention which was at the Millenium and checked out of the Hilton. Prior to check out I checked my bank account to ensure nothing was charged to my account. Wrong, I noticed a $58 fee and 2 $78 fees. Upon going to management I was told that nothing could have been charged because there was no record of my stay. They refused to investigate the matter and pretty much blew me off until I turned the matter over to my banking institution. Upon calling they pretty much hung up, and leaving voicemails were of no assistance either. My bank finally called and advised me that upon check-in they used my card number to reserve someone elses room seeing as there would be no charges and all they THOUGHT it would not be an inconvenience. It was and compounded by miscommunication and poor customer service along with the obvious legal mishaps I feel that overall, this stay was severly negative and erge all future guests to request the hotel managers information before leaving because it will be necessary. On the other hand I had a wonderful time at the HILTON on exit 108D off 15-501 in Durham.

        0
        ★☆☆☆☆

        I stayed in the grandious Millenium Hotel in Durham, NC. Wish I hadn't. Upon entering you see the normal amazing granite check-in counter and large foyer you would expect from a luxurious hotel. You see a beautiful staircase to the right and beyond that is a well manicured coctail/bar area. All this is, must be, for show, to hide the lack of ability to manage groups or possibly just the thought of (200+ persons or money in the simplest terms) clouded abilities such as customer service, guest management, and most of all the ability to charge the correct individuals the correct amounts. Upon making reservations, I was told that nothing would be charged to my credit card seeing as how the entire trip was paid for. Upon checking in I was told the hotel was full. OK, I checked into the Hilton up the road, no prob. I completed my convention which was at the Millenium and checked out of the Hilton. Prior to check out I checked my bank account to ensure nothing was charged to my account. Wrong, I noticed a $58 fee and 2 $78 fees. Upon going to management I was told that nothing could have been charged because there was no record of my stay. They refused to investigate the matter and pretty much blew me off until I turned the matter over to my banking institution. Upon calling they pretty much hung up, and leaving voicemails were of no assistance either. My bank finally called and advised me that upon check-in they used my card number to reserve someone elses room seeing as there would be no charges and all they THOUGHT it would not be an inconvenience. It was and compounded by miscommunication and poor customer service along with the obvious legal mishaps I feel that overall, this stay was severly negative and erge all future guests to request the hotel managers information before leaving because it will be necessary. On the other hand I had a wonderful time at the HILTON on exit 108D off 15-501 in Durham.

        Pros: Lobby

        Cons: The staff, they're cons.

        .

        This attractive large complex is used for visiting profs and parents, and features older rooms in several large buildings with a courtyard feeling. It offers everything you can get at the chains and strives for a European look and flair. Can be booked online. Adequate parking - map needed to find it. All regular services offered and staff is courteous.

        4
        ★★★★☆

        This attractive large complex is used for visiting profs and parents, and features older rooms in several large buildings with a courtyard feeling. It offers everything you can get at the chains and strives for a European look and flair. Can be booked online. Adequate parking - map needed to find it. All regular services offered and staff is courteous.

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        .

        The room was very clean and the staff was extremely friendly. We will return.

        2
        ★★★★★

        The room was very clean and the staff was extremely friendly. We will return.

        Pros: inexpensive, good location, bilingual staff

        Message from Millennium Hotel Durham

        You’ll find Millennium Durham minutes away from Duke University Hospital and Duke University – and an easy drive to charming downtown Durham, where you'll also discover gems such as Durham Bulls Stadium, Bennett Place, Carolina Theatre and Durham Performing Arts Centre. In addition to 316 suites and rooms, including many double queen rooms perfect for teams, our hotel has all the modern comforts you’d expect, such as the indoor pool, fitness centre and great on-site dining.

        Yext

         

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