Bankston Chevrolet Fort Worth

★★☆☆☆
  • 7769 Grapevine Hwy

    N Richland Hills, TX 76180

    Map & Directions
  • 817-498-2400

Automotive

Automotive
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1.5 2
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We recently had our minivan repaired (which we also purchased there). The customer service we received left much to be desired. They didn't communicate well with us to let us know what was going on. My husband spent an entire day in their waiting room before they finally gave us a rental. They kept telling him that it would be ready that same afternoon. Then, we kept calling them to find out what was going on and no one would answer or return our calls. Finally, after 4 days, we got a hold of them and they told us it was ready to be picked up. It ran great for about a week and now the check engine light is on. We are still undecided as to if we will take it back to be serviced.

PROS:
CONS: Bad customer service & workmanship

1
★☆☆☆☆

We recently had our minivan repaired (which we also purchased there). The customer service we received left much to be desired. They didn't communicate well with us to let us know what was going on. My husband spent an entire day in their waiting room before they finally gave us a rental. They kept telling him that it would be ready that same afternoon. Then, we kept calling them to find out what was going on and no one would answer or return our calls. Finally, after 4 days, we got a hold of them and they told us it was ready to be picked up. It ran great for about a week and now the check engine light is on. We are still undecided as to if we will take it back to be serviced.

PROS:
CONS: Bad customer service & workmanship

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.

We went here to shop for vehicles. Amazingly enough no salemen came to assist us. They all stood inside and watched us. No one ever set foot outside to ask us if we needed help.This is a large dealership. We looked at several nice vehicles on the lot. I am unsure if we will go back and try again.

PROS:
CONS: help from salesmen

2
★★☆☆☆

We went here to shop for vehicles. Amazingly enough no salemen came to assist us. They all stood inside and watched us. No one ever set foot outside to ask us if we needed help.This is a large dealership. We looked at several nice vehicles on the lot. I am unsure if we will go back and try again.

PROS:
CONS: help from salesmen

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