Regal Cinemas Countryside 20

★★★☆☆
  • 45980 Regal Plz

    Sterling, VA 20165

    Map & Directions
  • 703-404-8603

About Regal Cinemas Countryside 20

Arts & Entertainment

Arts & Entertainment
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I am very disappointed in the management of this theater. I accidentally purchased tickets to this theater on Fandango. I realized my mistake and contacted Fandango who said I needed to contact the theater. I did - twice. Once I spoke to the person who answered the phone. She was rude and abrupt and basically told me I could come in and try to get a refund. I called back and spoke with the Floor Manager. He was rude and abrupt also telling me that there was nothing he could do unless I come in. I have two small kids and the roads are icy - not to mention, the theater isn't nearby. I even offered to mail in my information. He said, "No, you have to come in." Yes, it was my mistake but what lousy customer service. Since I can't come in, I am disputing it with my credit card company instead. I used to work in the industry and was shocked at the way I was spoken to. Please note - I was very nice and never raised my voice once.

1
★☆☆☆☆

I am very disappointed in the management of this theater. I accidentally purchased tickets to this theater on Fandango. I realized my mistake and contacted Fandango who said I needed to contact the theater. I did - twice. Once I spoke to the person who answered the phone. She was rude and abrupt and basically told me I could come in and try to get a refund. I called back and spoke with the Floor Manager. He was rude and abrupt also telling me that there was nothing he could do unless I come in. I have two small kids and the roads are icy - not to mention, the theater isn't nearby. I even offered to mail in my information. He said, "No, you have to come in." Yes, it was my mistake but what lousy customer service. Since I can't come in, I am disputing it with my credit card company instead. I used to work in the industry and was shocked at the way I was spoken to. Please note - I was very nice and never raised my voice once.

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I love the stadium seating at this theater. The seats are very comfortable. The ticket lines move quickly. The show times are very convenient and when a movie first comes out, it is usually shown on more than one screen.

4
★★★★☆

I love the stadium seating at this theater. The seats are very comfortable. The ticket lines move quickly. The show times are very convenient and when a movie first comes out, it is usually shown on more than one screen.

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I love this theater for the stadium seating and sound system. I also love the Regal Crown Club card; each time you spend money on a movie or refreshments you earn points. I've received free movie tickets, popcorn, candy and drinks. If you're a frequent movie goer, this is this is the theater you should use. In this area, I think this theater is the best for the price of movies these days.

4
★★★★☆

I love this theater for the stadium seating and sound system. I also love the Regal Crown Club card; each time you spend money on a movie or refreshments you earn points. I've received free movie tickets, popcorn, candy and drinks. If you're a frequent movie goer, this is this is the theater you should use. In this area, I think this theater is the best for the price of movies these days.

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This is the only theater we go to. Every time we go, the employees are very willing to go above and beyond. The theatres are clean, and the seats are comfortable.

4
★★★★☆

This is the only theater we go to. Every time we go, the employees are very willing to go above and beyond. The theatres are clean, and the seats are comfortable.

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Ive been to the Regal Countryside Theatre many times and I havent been disappointed. The variety of films they offer cannot be beat. They always offer the new big hits, but also show some smaller, independent films.

The refreshments are satisfactory but the theatres are what really set it apart. They offer stadium seating and have a fantastic sound system. If you see a big-budget action movie at Regal, youll be sure to get the full effect.

All in all, Ive enjoyed my visits to Regal.

PROS: Great sound system and seating.
CONS:

4
★★★★☆

Ive been to the Regal Countryside Theatre many times and I havent been disappointed. The variety of films they offer cannot be beat. They always offer the new big hits, but also show some smaller, independent films.

The refreshments are satisfactory but the theatres are what really set it apart. They offer stadium seating and have a fantastic sound system. If you see a big-budget action movie at Regal, youll be sure to get the full effect.

All in all, Ive enjoyed my visits to Regal.

PROS: Great sound system and seating.
CONS:

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