NAPA Auto Parts - Genuine Parts Company

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  • 495 Ryan Street

    Pewaukee, WI 53072

    Map & Directions
  • 262-691-1100

About NAPA Auto Parts - Genuine Parts Company

Categories
  • Auto Parts & Accessories
  • Truck Parts & Accessories
  • Trailer Parts
  • Engine Repair
Hours
M-F 7:30am-6pm, Sa 8am-4pm, Su 9am-2pm
Phones
  • Toll Free (800-538-6272)
Year Established
  • 1925
Products
  • Batteries
  • Brakes
  • Oil Fluids & Chemicals
  • Starting & Charging
  • Tools & Equipment
  • Shocks & Struts
  • Belts & Hoses
  • Heating & Cooling
  • Exhaust Systems
  • Engine Parts
  • ATV
  • Exhaust Pipes
  • Hydraulic Hoses
  • Marine
Specialties
  • Auto Parts
  • Exterior Accessories
  • Interior Accessories
  • ATV
  • Exhaust Pipes
  • Farm & Agriculture
  • Heavy Duty
  • Hydraulic Hoses
  • Lawn & Garden
  • Marine
  • Recreational Vehicles
Payment Options
  • American Express
  • Cash
  • Check
  • MasterCard
  • Visa
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Buyer beware!! I purchased a rebuilt alternator from this store. It was determined that the alternator was not our problem but this store would not let me return the alternator. It was never installed and was just taken out of the box to look at it and put back. They said they have a sign in their store stating electrical components cannot be returned. I did not see such a sign. I have purchased auto parts for 30 years and I have NEVER had a problem returning ANY part, EVER, until now. The part was not cheap, $234+. Luckily, the NAPA store on 102nd and Capitol in Milwaukee let me return the part. That is what you call customer service. I did not even buy it there. The Pewaukee store could take a lesson from them. From now on I will drive the extra miles to avoid this NAPA store.

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Buyer beware!! I purchased a rebuilt alternator from this store. It was determined that the alternator was not our problem but this store would not let me return the alternator. It was never installed and was just taken out of the box to look at it and put back. They said they have a sign in their store stating electrical components cannot be returned. I did not see such a sign. I have purchased auto parts for 30 years and I have NEVER had a problem returning ANY part, EVER, until now. The part was not cheap, $234+. Luckily, the NAPA store on 102nd and Capitol in Milwaukee let me return the part. That is what you call customer service. I did not even buy it there. The Pewaukee store could take a lesson from them. From now on I will drive the extra miles to avoid this NAPA store.

Message from NAPA Auto Parts - Genuine Parts Company

NAPA Know How. Serving you better during these challenging times. Get quality parts fast and safely with CURBSIDE PICKUP. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of do-it-yourself customers recognize the NAPA brand name.

Yext

 

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