San Marcos, CA
Where do i start with ADT?
I have been paying monthly direct debits for full monitoring and maintainence cover of 21.95 for the last year and a half and i have still not had the system connected to the phone line yet. I have also given up trying to get my money back from them as i've been paying for a service that i'm not recieving because, well they just ignored me. But the final straw was this morning when i called about having the batteries changed on my alarm key pad.
I have had a monitored alarm for 10 yrs. Since ADT took over the contract they have taken payments twice - not refunded until they have been asked several times. They have made this particular error twice. They then cancelled my contract when I did not ask them to and despite at least 5 letters and 3 phone calls still have not reinstated it. Then asked me to pay 45 for the privilege when it was their error!
You have to call ADT now because they are the best in security systems. You have to see it for yourself. Just do not get bothered by the negative comments. It is usually for customers who have their own faults as well. This was suggested to me by my office mate. Thanks to her, I have ADT in my house now and I am secured everytime I am on a vacation.
The siren on your ADT monitored home security system is loud enough to help scare intruders away and help notify you of an emergency. And this is very useful and recommended especially to businessmen!!