I have been taking my cats to see Dr Blaicher for years and have always gotten excellent, caring service. When one of my cats needed surgery two years ago, the staff at Plainfield Animal Hospital could not have been better. They were very patient with all my calls (and my daily visits) to see how my cat was doing during his stay. The folks at the front desk and the technicians are always friendly and helpful even though it is an extremely busy environment. I wish my doctors were as good as Dr Blaicher!